Now, on the right side, click on Filter Current Log. In the left panel, expand Windows Logs and then click on Application. Type eventvwr into the run box and click OK. Press the WindowsKey + R on your keyboard at the same time. The CHKDSK may take a few hours depending on the size of the drive, so be patient!Īfter the CHKDSK has run use the following instructions to find the log: You will get a message that the drive cannot be locked, but that the command can be scheduled to run at the next boot - hit the Y key, press Enter, and then reboot. Select "Run as Administrator" accept the UAC prompt - the Elevated Command Prompt window should pop up. The tool will also make a log named ( Addition.txt) Please attach that log to your reply.Ĭlick on Start > All Programs > Accessories: It will make a log ( FRST.txt) in the same directory the tool is run. Make sure Addition.txt is checkmarked under "Optional scans" When the tool opens click Yes to disclaimer.(Windows 8/10 users will be prompted about Windows SmartScreen protection - click More information and Run.) It is not malicious or infected in any way.īe aware FRST must be run from an account with Administrator status.ĭouble-click to run it. If your security alerts to FRST either, accept the alert or turn your security off to allow FRST to run. Only one of them will run on your system, that will be the right version. If you are not sure which version applies to your system download both of them and try to run them. Note: You need to run the version compatible with your system (32 bit or 64 bit). Lets run a diagnostic scan to have a look at your system, make sure its clean before progressing any further.ĭownload Farbar Recovery Scan Tool and save it to your desktop.
As this has been disabled Via services yet still shows on boot we need to have a look at your OS. It is a service that lets Microsoft monitor and address errors relating to the operating system, Windows features, and applications.
Werfault.exe is used for Windows Error Reporting. Hello nitebeat and welcome to Malwarebytes,
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